Posted time 9 May 2025 Location Bangkok Job type Full-time

 

Responsibilities

  • Plan and conduct meetings to ensure that the service is in line with the established plan.
  • Provide customer support via telephone, email, Facebook, and Line OA.
  • Develop campaigns to build relationships with customers through telephone, email, Facebook, and Line OA.
  • Provide confident customer support by offering accurate service advice and efficiently resolving customer problems.
  • Coordinate with various departments within the organization to efficiently serve customers.
  • Respond to all customer needs promptly and effectively manage unexpected situations.
  • Provide recommendations and support to customers.

Qualifications

  • Bachelor’s degree or higher with at least 2-3 years of customer service experience.
  • Proficient in computer usage and Microsoft Office programs.
  • Possess a positive attitude, patience, politeness, and a love for good human relations; able to work well with others. Have adaptability, excel in problem-solving, and can work well under pressure.
  • Proficient in speaking, reading, and writing English.
  • Able to work on Saturdays and Sundays, with a total of 5 working days per week.

Benefits

  • Social Security
  • Group Insurance
  • Various leave entitlements as mandated by law
  • Bonus (based on company performance)
  • Annual outings both domestic and international (based on company performance)
  • Free snacks and beverages
  • Recreational activities for special occasions and events
  • Employee relaxation areas