Help Centre > Opening Account > Can I change my KYC booking?

Can I change my KYC booking?

Yes, you can change your KYC appointment date and time with Intersend Money. Here’s how:

  1. Log In: Start by logging in to your Intersend Money account.
  2. Access Booking: Once logged in, navigate to the booking section..
  3. View My bookings: In the booking, you should find an option to reschedule your appointments.

    Click on reschedule to access your appointment details.
  4. Modify Booking: Within the booking management interface, you’ll have the option to modify your appointment. Select this option.
  5. Choose New Date and Time: You will be presented with available dates and times for rescheduling your appointment.
  6. Choose a new slot that suits your schedule.
  7. Confirm Changes: After selecting a new date and time, review the updated appointment details. Confirm the changes to complete the rescheduling process.
  8. Prepare your Documents: Make sure you have the correct documents prepared for verification.
  9. Updated Confirmation: Following the successful modification of your appointment, you’ll receive an updated confirmation notification. This notification may include the revised appointment details.

By following these steps, you can easily change your booking date and time to better accommodate your schedule or any other necessary adjustments. This flexibility ensures a smooth and efficient verification process with Intersend Money.

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